1-Year Limited Manufacturer Warranty. Replace, not repair.
Manufacturing defects in the toothbrush main body and magnetic charging dock are covered for one year from delivery. The supplied cable is not covered by this voluntary warranty.
If a toothbrush purchased on this website is given as a gift, an adult recipient or an adult caring for a child recipient may claim using the original website order proof. The same coverage and original one-year-from-delivery expiry apply.
For a valid claim, we provide a new replacement covered until the original warranty’s end date. If a replacement is unavailable, we refund the amount actually paid for the affected item.
Brush heads and toothpaste cartridges: For verified manufacturing or delivery defects, we replace the affected item free of charge or refund it if a replacement is unavailable. Normal bristle wear and toothpaste used up through ordinary use are not covered as quality defects. This separate remedy does not extend the one-year main body and dock warranty to consumables. Your applicable rights remain.
For a refund of a defective standard-kit component, we use its disclosed share of the actual kit price you paid, with discounts allocated proportionally. We will show the component allocation before you purchase the toothbrush. An eligible full-kit refund remains the full product amount actually paid.
The seller and warrantor is HONGKONG FENGGAN TECHNOLOGY GROUP LIMITED.